Falling into mortgage arrears is stressful, but you don’t have to face it alone. Across the UK there are free and low-cost resources to help you understand your options, negotiate with lenders, and even stop eviction. This guide highlights the main sources of support and explains how a stop house repossession service can complement them.
Why Seek Help Early
The sooner you seek help, the more options you have. Free advisers can:
Assess your finances objectively
Suggest repayment plans or benefit applications
Support you at court hearings
Refer you to specialist services like fast house sale or mortgage rescue schemes
Acting early is key to preventing repossession.
National Debt & Housing Advice Charities
Citizens Advice
Offers free, confidential advice on debt and housing. Can help you:
Understand your rights
Complete court forms
Negotiate with your lender
StepChange Debt Charity
Provides free, personalised debt advice and can contact your lender on your behalf to propose repayment plans.
Shelter
Specialises in housing issues. Their advisers can:
Explain the repossession process
Attend court with you in some areas
Help you explore alternatives to repossession
Government & Council Schemes
Support for Mortgage Interest (SMI)
A government loan to help pay mortgage interest for qualifying claimants. This can reduce arrears and buy time.
Housing Loss Prevention Advice Service (HLPAS)
Offers free legal advice and representation to anyone facing repossession proceedings in England and Wales.
Local Council Hardship Funds
Some councils have emergency grants or mortgage rescue schemes to support homeowners in crisis. Ask your local housing department what’s available.
Legal Aid and Duty Solicitors
If your case goes to court, you may be entitled to free legal representation under the duty adviser scheme. This can:
Present your case to the judge
Argue for a suspended possession order
Explain your options after the hearing
Arrive early at court to access this service.
Mortgage Lender Support
Many lenders have hardship teams trained to work with struggling borrowers. They can:
Offer payment holidays
Switch you temporarily to interest-only
Spread arrears over a longer period
Bringing advice agency documentation can strengthen your case.
How a Stop House Repossession Service Fits In
Even with all this free help, sometimes selling quickly is the only way to prevent repossession. A reputable stop house repossession service can:
Offer a fast, direct purchase before your court date
Cover legal fees in many cases
Allow you to clear your mortgage and avoid a repossession mark on your credit file
This is not a replacement for advice but another tool in your toolbox.
Tips for Using Free & Paid Help Together
Start With Free Advice: Understand your rights and options first.
Prepare Documents: Mortgage statements, arrears letters, income evidence.
Combine Approaches: While advisers negotiate, line up a quick sale as a fallback.
Stay Informed: Ask each service about timelines and costs.
Hypothetical Scenario: “Hannah’s Support Network”
Hannah fell behind on her mortgage after illness. She called Citizens Advice, who helped her propose a repayment plan. When her income didn’t recover, they referred her to a stop house repossession service that bought her home quickly, avoiding court action and protecting her credit.
You’re Not Alone
Free and low-cost help is available across the UK for anyone at risk of repossession. Combining this support with a stop house repossession service if necessary gives you the best chance of protecting your home and your financial future.